Vendor Management

Organizations need various vendors to supply special IT expertise, products, and services so that IT departments can deliver and create value for the business. However often having all vendors really deliver the value expected could be challenging. IT departments may perceive managing vendors as an unnecessary burden on top of the already busy agenda. Sometimes there could so many vendors and not enough time to manage them. IT departments need to prioritize vendors and foster relationships in order to maximize value the realized. This means that IT departments should invest in vendor management efforts where they can deliver the best return; focus on the vendors most important to the business. Classify and prioritize their vendors to devote the energy where it will make the biggest impact.

Some of Your Challenges

  • Your organization do not have a formalized vendor management process, leaving the entire organization vulnerable to poor business outcomes. You want to lead this initiative from IT perspective.
  • You need to start a centralized vendor management office or initiative but you lack funding for staff. Maybe your company failed in an earlier initiative and you struggle in proving the ROI now. On top of that you don’t feel competent or lack the knowledge or the time to identify short-term gains that provide the foundation for long-term strategy and sustainable success of a vendor management initiative (VMI).
  • As your organization outsourced IT services and products in the past, IT has increasingly become dependent on external vendors, and a transaction-based approach becomes insufficient to guarantee continued value. You need to manage these vendors properly, to increase performance levels in delivering essential services.
  • Your typical vendors draft Scope Of Work provisions that shift the performance risk to you in subtle ways that can be overlooked by your team, and you don’t want to overlook this risk.
  • You rely on an increasing number of third-party technology vendors and outsource key functions to meet the rapid pace of change within IT. However you are too focused on daily tasks, pushing risk management to secondary importance and diverging from a proactive environment.
  • You typically get caught in the mid of a procurement process with absence of clarity around requirements, so it is easy to default to looking at price instead of best fit. You want to establish a proactive and consistent vendor selection process that helps you navigate around stakeholder biases and existing relationships.
  • Your software license audit is upcoming. You want to be prepared against your vendors’ audits and maintain a documented consolidated licensing position to ensure that you are not blindsided by a sudden audit request.
  • You want to master contract negotiation against IT vendors who are well-honed negotiating strategies. You know that without understanding your own position and leverage points, it’s difficult to withstand their persuasive pushy tactics.
  • Your contracting process with vendors takes a long time to complete. You want to make sure that you are getting favorable terms with your vendors and that they comply with their commitments. You are unsure what risks your organization could be exposed to in your IT vendor contacts.

akademiDXs – IT departments need to prioritize vendors and foster relationships in order to maximize value the realized.

We Help You Manage Your Critical Vendor Management Agenda

Vendor Management

  • Vendor Evaluations
  • Vendor Management Office
  • Lifecycle Contract Management
  • Vendor Risk Management

Some Initiatives We Can Help You

  • Establish a Vendor Management Office
  • Implement a Proactive Vendor Selection Process
  • Master Contract Review for Software Agreements
  • Proactively Identify and Mitigate Vendor Risk
  • Improve Contract Negotiations
  • Improve Your Statements of Work Documents
  • Implement a Proactive and Consistent Vendor Selection Process
  • Prepare and Defend Against a Software Audit
  • Design and Build an Effective Contract Lifecycle Management Process

How can we help you?

Contact us now to discuss how we can support your SAP investments. Contact by phone, email or submit a business inquiry online.

Our aim is to maximize the ROI of digital transformation initiatives undertaken by our customers. To this end, we contribute to the success of SAP projects by positioning ourselves on the SAP-client side..


Need support with your IT project?