Digital Adoption Platform
We use different Whatfix products for in-the-flow-of-work guidance, practice without affecting live transactions, and analysis of application usage. We select the product that fits your needs and technical environment, and provide the license together with an akademiDX service.
Sound familiar?
Which product for which need?
| Need | Product | Where is it used? | Condition to check |
|---|---|---|---|
| Help while doing the work | Whatfix DAP → | Contextual guidance and help inside a supported live application. | Web/Desktop choice, application and installation fit. |
| Job readiness and task practice | Whatfix Mirror → | In a separate simulation of a suitable web application scenario; assessment and, where in scope, AI-powered role-play. | Flow to capture, sample data, language and license. |
| Analyzing where usage breaks down | Whatfix Product Analytics → | Event, flow and user cohort analysis in a supported application with tracking in place. | Capture scope, data/privacy settings and license. |
License, together with service
We first define the business need, the application, the target group and the product required. We then define responsibilities for implementation, content creation, measurement and content operations within the chosen scope.
Not every engagement includes all three products; the technical environment and license fit are checked at the start. Reporting and update routines are set according to the service scope.
Frequently asked questions
Digital Adoption Platform
We use different Whatfix products for in-the-flow-of-work guidance, practice without affecting live transactions, and analysis of application usage. We select the product that fits your needs and technical environment, and provide the license together with an akademiDX service.
Sound familiar?
Which product for which need?
| Need | Product | Where is it used? | Condition to check |
|---|---|---|---|
| Help while doing the work | Whatfix DAP → | Contextual guidance and help inside a supported live application. | Web/Desktop choice, application and installation fit. |
| Job readiness and task practice | Whatfix Mirror → | In a separate simulation of a suitable web application scenario; assessment and, where in scope, AI-powered role-play. | Flow to capture, sample data, language and license. |
| Analyzing where usage breaks down | Whatfix Product Analytics → | Event, flow and user cohort analysis in a supported application with tracking in place. | Capture scope, data/privacy settings and license. |
License, together with service
We first define the business need, the application, the target group and the product required. We then define responsibilities for implementation, content creation, measurement and content operations within the chosen scope.
Not every engagement includes all three products; the technical environment and license fit are checked at the start. Reporting and update routines are set according to the service scope.