Whatfix DAP

Provides step-by-step guidance, contextual tips and help inside the application where users do their work. Supports day-to-day work with content that fits the workflow, targeting and usage assessment.

Let's talk about your Whatfix DAP needs →

Whatfix DAPAuthorized Whatfix partner

Guidance

Flows · step-by-step walkthroughs

Context

Smart Tips · field-level tips

Help

Self Help · resources in the moment

Measurement

Engagement and feedback

Let's talk about your Whatfix DAP needs→

01 / Capabilities

What does it do?

Flows

Guides users through the steps of a transaction inside the application.

Smart Tips

Shows contextual tips and validation messages on fields where users struggle.

Pop-Ups

Delivers announcements, change notices and short prompts to the right people.

Task List

Lists the tasks to complete for a new user or a new release.

Self Help

Makes relevant help resources accessible in the moment of work; AI-powered answer options are assessed within the chosen scope.

Measurement and feedback

Guidance engagement and feedback help assess where content should be improved.

02 / Example use

Offering the right help on a field

For example, when creating a request, a contextual tip and the related process guide can be offered for a field where users struggle.

Use of a guide does not on its own prove the transaction was completed with the correct business outcome; the business data needed is assessed separately.

03 / Environment and content management

Environment-appropriate setup, approved content

Web and desktop deployments are not the same setup. Whatfix Desktop on SAP GUI requires a client installation and SAP configuration; access and technical fit are validated with the relevant teams.

Content creation and updates follow the test/approval and publishing rights defined after setup.

Environment	Deployment	Validated at the start
Web application	Browser layer	Access, target pages, publishing rights
SAP GUI / desktop	Whatfix Desktop	Client installation, SAP configuration, version

04 / With akademiDX

We identify priority flows and user needs, then build and test guidance within the chosen scope. We can adapt our ready-made flow library for standard SAP GUI screens; custom Z screens are assessed separately.

We define the content handover or managed service together with update and reporting responsibilities.

Authorized Whatfix partnerSAP GUI flow libraryContent handover or managed service

05 / Frequently asked questions

Common questions

Under Digital Adoption Platform

Whatfix MirrorSimulated practice without touching the live system→Whatfix Product AnalyticsUser events and paths taken→All Digital Adoption PlatformBack to the category page→

How can we get started?

Which step of the work needs help?

Let's discuss your application and its critical flow, and define environment fit and the initial guidance scope.

Let's talk about your Whatfix DAP needs →All areas of expertise

or send an email: info@akademidx.com.tr